General Terms
Renters must be at least 21 years old and possess a valid driver’s license for a minimum of 2 years.
At vehicle pickup, renters must provide valid identification (passport or ID card) and a driver’s license, which will be photocopied by an authorized person.
Renters must sign a contract agreeing to the car rental price, additional services, deposit rates, and return time, as well as the general terms presented on the final page of the contract.
Rental Price
The daily rental price includes tax, casco insurance, and unlimited mileage unless specified otherwise during promotional pricing.
The rental period is calculated per 24 hours from the pickup time, with a 1-hour grace period for returns.
Prices are quoted in Euros, but payment is accepted in KM (convertible marks) based on the buying rate of Societe Generale Bank, payable in cash or by credit cards (VISA, MASTER, AMEX).
Deposit Terms
A deposit is required upon pickup, starting at a minimum of 200€, depending on the vehicle choice. The exact amount will be confirmed during the reservation.
Deposits can be paid in cash or as a hold on a payment card. Permanent clients may receive a deposit reduction.
For renters under 25, the deposit is doubled, with a minimum of 500€. AR Rent A Car reserves the right to adjust the deposit amount or refuse rental.
Insurance Terms
The rental price includes basic insurance with coverage up to the deposit amount.
Full insurance is available for an additional fee based on the vehicle class, providing comprehensive coverage in case of an accident or theft, subject to a police report.
Full insurance does not cover interior damages such as stains, burns, or scratches.
Leaving the territory of Bosnia and Herzegovina
Leaving the territory of BiH with the rental car is permitted with prior permission and a 30€ surcharge for the vehicle’s green card.
Inform us in advance if you plan to travel outside the country to ensure authorization. Otherwise, we shall seal the authorization for the vehicle which will disable that option.
Business Hours
Our Sarajevo office operates from 7 am to 12 pm. Pre-scheduled pickups or returns outside of these hours are free of charge. Pickups and returns 30 minutes or more outside business hours incur an additional fee of 15€.
Alternative Vehicle Offer
If your chosen vehicle is unavailable, we will provide a car from the same or higher class under the same rental terms.
Your perfect car is waiting for you - to make every trip count. Hurry - discounts up to 52% are still ON!
Book NowUnlimited mileage is included in the rental of every vehicle. Enjoy the beautiful feeling of freedom.
All our cars are new (average car age is only 2 years), regularly maintained and in excellent condition. Safety is #1 priority.
With every car rental you get free kasko insurance. Everything you need for the perfect trip is there - you only need to relax & enjoy.